Business Name: Vishvam
Brand: Pranava Spices
Website: https://www.vishvamexports.com
Jurisdiction: India

Introduction:

Your privacy is the at most important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

​

Vishvam (“we,” “our,” or “us”) operates the website https://www.vishvamexports.com under the brand Pranava Spices.
We value your privacy and are committed to protecting your personal information in accordance with Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act (DPDP) 2023.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect:

We may collect the following types of information:

a. Personal Information

• Name, contact number, email address, and billing/delivery address.

• Payment details (processed securely through authorized payment gateways).

• Communication records when you contact us via email, chat, or social media.

b. Non-Personal Information

• Browser type, operating system, device information, and IP address.

• Cookies and analytics data to improve website functionality and user experience.

Use of Information:

Your information is collected and used for:

• Processing and fulfilling orders.

• Communicating order status and shipping details.

• Improving website experience and product offerings.

• Sending order-related or promotional updates (only with consent).

• Complying with legal and taxation requirements.

We do not sell, rent, or trade your personal information to any third party.

Data Storage and Security:

• All customer data is stored on secure servers with industry-standard encryption.

• Payment information is handled directly by secure third-party gateways (e.g., Razorpay, Airpay, PayU, etc.) and is not stored by us.

• We regularly update our security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Cookies:

Our website uses cookies to:

• Recognize repeat visitors and save preferences.

• Analyze traffic and user behavior to enhance browsing experience.

You can modify your browser settings to block cookies; however, certain website features may not function properly.

Third-Party Services:

We may use third-party service providers for:

• Payment processing (e.g., Airpay, Razorpay, etc)

• Shipping and logistics

• Analytics (e.g., Google Analytics)

These partners have access only to necessary data to perform their services and are obligated to maintain confidentiality.